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How We Protect Your Information at tiger168

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal details and payment information go into our secure vault.

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tiger168 How We Protect Your Information at tiger168
PRIVACY QUESTIONS

How to Contact Us About Your Data

Live Chat Reach our support team from the lobby 24/7. Click the question mark icon in the bottom-right corner and ask about your account data, data deletion or privacy concerns — we'll answer in your language.
Email Support Send a request to our privacy team at [email protected]. Include your account username and a clear description of what data you want to access, change or remove. We respond within 48 hours.
Account Settings Go to Settings > Privacy & Data in your account to manage marketing preferences, download your data, or request account deletion. Changes take effect immediately.
HOW WE HANDLE IT

Our Data Security and Retention Practices

Encryption in Transit

Every deposit via DANA, OVO, GoPay or QRIS, and every login to your account, travels through encrypted tunnels. Your payment card details and personal information never sit unprotected on our servers.

Stored Data Security

Your account data is encrypted at rest on protected servers. Only our engineering and compliance teams can unlock it, and only when needed to fix issues, investigate fraud or respond to your direct request.

Cookie and Tracking

When you visit tiger168, we place cookies on your device to remember your login and game preferences. These help us speed up your next session and show you relevant content. You can clear cookies anytime in your browser settings.

How Long We Keep Your Data

We keep your active account data for as long as your account exists. After you request deletion, we remove personal information within 30 days, except transaction records we must hold for financial compliance — those stay for seven years.

Third-Party Access

We share your data with payment processors (to clear your DANA, OVO, GoPay or QRIS deposits), game studios (so they can show your game history), and anti-fraud services. We never sell your data to advertisers or marketing companies.

Request Your Data or Delete It

Open your account settings or email [email protected] to download all data we hold on you or request permanent deletion. We verify your identity first, then process your request within 14 days.

Common Privacy Questions from Our Players

No. We do not sell or share your contact details with third parties for marketing. We use your phone and email only to send you account messages, support responses and, where local law permits, game updates. You can disable promotional messages in your account settings.

Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. We'll send you a file with every detail we hold — personal info, login history, game activity and deposit records. This usually arrives within two business days.

Inactive accounts stay on file indefinitely unless you request deletion. Once you ask us to delete your account, we remove all personal information within 30 days. Your transaction records remain for legal and tax compliance for seven years, but they're separated from your identity.

Completely. We never store your full payment details; our payment processor handles that securely. When you deposit, only your transaction ID, amount and timestamp are logged to your tiger168 account. We encrypt all payment data and restrict access to our compliance team only.

Open your account and navigate to Settings > Notifications. Uncheck the boxes for promotional emails, SMS and push alerts. Changes take effect immediately, and we'll stop sending marketing messages within 24 hours.

No. Once you request account deletion and we process it, your personal data is permanently removed from our systems. Transaction records stay for seven years for compliance, but are no longer linked to you. You can open a new account anytime if you return.

Yes, we use cookies to remember your login, preferences and game history so your next session loads faster. We also track activity to detect fraud and improve the lobby. Clear your browser cookies anytime, or use your browser's privacy mode to disable them completely.